Legal
Business continuity in times of crisis
Our business continuity plan was developed to ensure the maintenance of our activities in the event of failures or business interruptions.
Objective of the BCM
Our business continuity plan focuses on operational and business services that are of critical importance. These are services whose failure would significantly impair compliance with our obligations as a crowdfunding service provider under applicable rules and regulations. Our goal is to provide these services continuously and to ensure the soundness and continuity of our business operations.
Measures to ensure continuity
Back-ups of contracts and critical data
Through regular back-ups, we ensure that important data is retained or can be restored in the event of IT disruptions.
Redundant IT infrastructure through cloud computing
The use of cloud computing enables the proper management of agreements even if a platform outage occurs.
Reporting and documentation obligations
Through appropriate reporting and documentation procedures, we ensure that business data and agreements are properly managed.
Communication and notifications
- Customers, investors and employees are informed about the outage, the reasons and the countermeasures, depending on the expected duration of the interruption.
- Project owners are given access to their project data and investors have access to their investor profiles to obtain information about their investments.
- Authorities are informed in accordance with the guidelines, depending on the duration of the interruption.
Insolvency
In the event of insolvency proceedings, we have defined clear procedures to maintain business operations in coordination with the relevant legal framework.
Our comprehensive measures and clear procedures ensure that our services and obligations can be maintained seamlessly even in times of crisis. Our business continuity plan ensures that both our customers and investors can trust that their interests are protected, even in challenging situations.